Terms of service
Welcome to LACQ. These Terms of Service govern your use of the LACQ website and your purchase of products from our online store.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. About LACQ
LACQ is an online beauty brand offering press-on nails and related nail products.
For questions or assistance, contact us at:
Email: lacqindia@gmail.com
2. Products
We make every effort to display our products, colors, designs, sizes, and images as accurately as possible.
However, colors may appear slightly different depending on your device, screen settings, lighting, or photography.
Product availability may change without notice.
3. Orders
When you place an order through our website, you agree that the information you provide is accurate and complete.
After placing an order, you will receive an order confirmation.
LACQ reserves the right to cancel or refuse an order in circumstances including:
- Product availability issues
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Other circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been made, the applicable amount will be refunded through the appropriate payment method.
4. Pricing
All product prices displayed on the website are shown in Indian Rupees (INR) unless otherwise stated.
Prices may change without prior notice.
Any applicable shipping charges, taxes, or other mandatory charges will be displayed during checkout where applicable.
5. Payment
We may offer payment methods displayed at checkout, which may include online payments and/or Cash on Delivery depending on availability.
You agree to provide accurate payment and billing information when placing an order.
6. Shipping & Delivery
Orders will be shipped to the address provided during checkout.
Estimated delivery times may vary depending on your location, courier service, weather, public holidays, and other circumstances outside our control.
LACQ is not responsible for delays caused by courier partners, incorrect addresses, failed delivery attempts, or circumstances beyond our reasonable control.
7. Returns & Refunds
LACQ offers eligible returns/refunds within 7 days of delivery, subject to our Return & Refund Policy.
Products must meet the applicable return conditions.
For return or refund assistance, contact:
Please do not send products back without contacting us first.
8. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us at lacqindia@gmail.com as soon as possible with your order details and supporting photographs/videos.
We will review the issue and provide the appropriate resolution according to our applicable policy.
9. Product Use
LACQ press-on nails are intended for cosmetic use.
Follow the application and removal instructions provided with your product.
Do not forcefully remove press-on nails, as improper removal may damage your natural nails.
If you experience irritation or discomfort, discontinue use.
10. Intellectual Property
All content on the LACQ website, including:
- Logo
- Brand name
- Product photography
- Website design
- Graphics
- Text
- Images
- Videos
is owned by or licensed to LACQ unless otherwise stated.
You may not reproduce, copy, modify, distribute, or commercially use our content without written permission.
11. Promotions & Discounts
Promotional offers may have specific terms, eligibility requirements, expiry dates, or product exclusions.
LACQ reserves the right to modify or discontinue promotions where permitted by applicable law.
12. User Information
When placing an order or creating an account, you agree to provide accurate and current information.
You are responsible for keeping your account information secure and for notifying us of any unauthorized use.
13. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.
We may temporarily suspend website access for maintenance, updates, security reasons, or other operational requirements.
14. Third-Party Services
Our website may use third-party services such as payment providers, shipping partners, analytics providers, and other service providers.
Their services may be subject to their own terms and policies.
15. Limitation of Liability
To the extent permitted by applicable law, LACQ will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, incorrect customer information, website interruptions, or events outside our control.
Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited.
16. Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
17. Governing Law
These Terms shall be governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts/authorities as applicable under Indian law.
18. Contact Us
If you have questions regarding these Terms, your order, returns, refunds, or our products, contact us:
LACQ
Email: lacqindia@gmail.com